Frequently Asked Questions

About Our Coffee

Is Brewvana coffee roasted to order?

Yes. Every bag of Brewvana coffee is roasted fresh after you place your order. We never sit on pre-roasted inventory, so your coffee arrives at peak freshness.

What does “single-origin” mean?

Single-origin coffee comes from one specific country or growing region rather than being blended from several origins. This lets you experience the character of each place.

What roast levels do you offer?

We offer light, medium, and dark roasts. Each product page lists the roast level and tasting notes. If you are unsure where to start, try a coffee sample pack.

Do you offer whole bean and ground coffee?

Yes. Choose whole bean or the grind offered for your brewing method on the product page. Whole bean stays fresh longest; coarse grind works well for French press and cold brew; standard grind suits most drip coffee makers; espresso grind is designed for espresso brewing.

How should I store my coffee?

Keep coffee in an airtight container at room temperature, away from direct sunlight, moisture, and heat. For the best flavor, use it within two to four weeks after opening.

Shipping & Orders

How long does delivery take?

Orders are typically roasted and shipped within 2–3 business days. Most U.S. orders arrive within 5–7 business days of purchase, although carrier conditions may affect delivery.

Do you offer free shipping?

Yes. Every Brewvana order ships free within the United States, with no minimum purchase required.

Can I track my order?

Yes. We email a shipping confirmation and tracking number as soon as your order is on its way.

Do you ship internationally?

Not currently. Brewvana ships within the United States.

Subscriptions

Can I pause, skip, change, or cancel a subscription?

Yes. You can manage your delivery schedule from your customer account. Subscriptions are flexible, with no long-term commitment.

The Brewvana Mission

How does my purchase support Colorado schools?

Five percent of every Brewvana sale goes to Colorado schools through Great Education Colorado. We share impact updates with our email subscribers so customers can see what their purchases help support.

Returns & Satisfaction

What if something is wrong with my order?

Please contact support@brewvana.us. If your order arrives damaged, incorrect, or does not meet expectations, we will work with you to make it right.

Can coffee be returned?

Because coffee and tea are perishable, opened products cannot normally be returned. Unopened items may qualify under our return policy. Contact us within 14 days of delivery so we can help.